cleanamatic © 2021.Terms & conditions | Privacy policy
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Updated: July 05, 2021
These terms and conditions (“User Terms”) apply to your visit to and your use of our website at www.cleanamatic.lk (the “Website”), the Service and the Web-application (as defined below), as well as to all information, recommendations and/or services provided to you on or through the Website, the Service and the Web-application .
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING Cleanamatic. WEB-APPLICATIONS OR ANY SERVICES PROVIDED BY US, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, DO NOT ACCESS OR USE Cleanamatic. WEB-APPLICATION S OR ANY SERVICES PROVIDED BY US.
Your contracting partner is CLEANAMATIC trading under parent company Cleanline Linen Management., a corporation established in Sri Lanka. (“CLEANAMATIC”).
Cleanamatic provides pick-up and delivery services for Washing, Drying, Steam iron, Dry cleaning and Stain removal. Pick-up and delivery may be requested through our website or web-app by Cleanamatic. All services provided by Cleanamatic to you by means of your use of the Website or Web-application are hereafter referred to as the “Service”.
By using the Website, Web-application or the Service, you enter into a contract with Cleanamatic (the “Contract”). In order to be able to use the Website, Web-application or Service, you first need to sign up with Cleanamatic. When signing up, you are obligated to provide Cleanamatic with your personal information, mobile telephone number, address for pick-up and delivery, and credit card data (only requested when placing an order). Upon successful completion of your signing up with Cleanamatic, Cleanamatic will provide you with a personal account, which may be accessible to you with a password of your choice.
You have to be 18 years of age or older to use the Service, Website, or Web-application. If you reside in a jurisdiction that restricts the use of the Service, Website, or Web-application because of age or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Service and the Web-application. You represent that if you are an individual, you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, that you are authorized to enter into and bind the entity to, these User Terms and register for the Service and the Web-application.
You warrant that the information you provide to Cleanamatic is accurate and complete. Cleanamatic is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Web-application without providing reasons.
You may only access the Service using authorized means. It is your responsibility to check to ensure you login to the correct web-application from your device.
5.1. You will only use the Service, Website, web-web-application for your sole, personal use and will not resell it to a third party.
5.2. You will not authorize others to use your account.
5.3. You will not assign or otherwise transfer your account to any other person or legal entity.
5.4. You will not use an account that is subject to any rights of a person other than you without appropriate authorization.
5.5. You will not use the Service, Website, or web-web-application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes.
5.6. You will not use the Service, Website, or web-web-application to cause nuisance, annoyance or inconvenience.
5.7. You will not impair the proper operation of the network.
5.8. You will not try to harm the Service, Website, or web-web-application in any way whatsoever.
5.9. You will not copy, or distribute the Website, web-web-application, or other Cleanamatic Content without written permission from Cleanamatic.
5.10. You will keep secure and confidential your account password or any identification we provide you which allows access to the Service, Website, and the web-web-application.
5.11. You will provide us with whatever proof of identity we may reasonably request.
5.12. You will not use the Service, Website, or web-web-application with an incompatible or unauthorized device.
5.13. You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Web-application, Website, or Service.
5.14. Cleanamatic reserves the right to immediately terminate the Service and the use of the Website or Web-application should you not comply with any of the above rules.
Cleanamatic provides, at your choice, three services: Cleaning and Pressing, Pressing only and Wash & Fold.
For the Cleaning and Pressing service, Cleanamatic follows each garment’s care label instructions. If a care label instruction tag was missing, Cleanamatic will make a best-effort judgment on the method chosen for cleaning. If a user requests garment treatment which is contradictory to that indicated on the care label instructions, Cleanamatic will, when possible, make an attempt to contact the user and advise on the potential risks associated with proceeding with the treatment. If Cleanamatic are unable to obtain the user’s approval to proceed, Cleanamatic shall refrain from cleaning the garment in question. If the user authorizes Cleanamatic to proceed, the user will assume responsibility for any damage to their garments.
In the Wash & Fold service, all items are washed at forty (40) degrees Celsius and dried in a medium to high heat. Cleanamatic staff will not verify that each garment is safe to undergo washing at forty (40) degrees Celsius and drying at medium to high heat. The user will assume responsibility for any damage to their garment.
Cleanamatic will not guarantee the successful removal of any stain but will make every attempt to remove stains without damage to your garment.
Cleanamatic’s pick-up collection officer will count the number of items given by the user for the preferred service. The count at the pick-up is only to ensure there are no discrepancies with the order placed. Pick-up collection officer will not be inspecting items to note down any defects, damages or stains on the garments or fabrics.
The user will receive a confirmation receipt via email for the number of items that was collected. Once the garments arrive at the facility, our attendant (sorter) will carry out a separate and thorough count of the cycle. In addition, our personnel will carry out a thorough check of the garments received for defects, damages, and stains. Cleanamatic will inform the customer of the noted damage. Cleanamatic reserves the right to decide to not clean an item and inform the customer via call, SMS, e-mail informing the customer that the garment was not cleaned.
All payments pertaining to the services selected should be settled in full either at the point of scheduling a pick-up or prior to the delivery of cleaned and laundered items back to you.
Payments made at the point of scheduling a pick-up will be processed immediately after the items have been cleaned by our laundry, and prior to delivery; any rejected credit card transactions will need to be settled before the delivery of the cleaned items.
The use of the Website and Web-application is free of charge. Cleanamatic reserves the right to introduce a fee for the use of the Web-application. If Cleanamatic decides to introduce such a fee, Cleanamatic shall inform you accordingly.
Cleanamatic shall charge you for the services you request, which may include dry cleaning, laundered shirts, wash & fold, pressing or related services (“Cleaning”). You agree that you will pay for all Cleaning you purchase through Cleanamatic, and that Cleanamatic may charge your credit / debit card or via cash on delivery (Depending on the service selected) while proceeding to confirm the service for the Cleaning. You are responsible for the timely payment of all fees and for providing Cleanamatic with a valid credit /Debit card or via cash account for payment of all fees at all times. Any payment made is non-refundable. Once the items have been cleaned, an email invoice will be sent detailing the number of items that were cleaned as well as the charges minus any promotions or credits accumulated.
Cleanamatic uses a third-party payment processor, www.payhere.lk (the “Payment Processor”) to link your credit card account to the Web-application and Service. The processing of payments as applicable, in connection with your use of the Website, Web-application and Service will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to these User Terms. Cleanamatic is not responsible for any errors by the Payment Processor, but will take corrective action when and if possible. In connection with your use of the Services, Cleanamatic will obtain certain transaction details, which Cleanamatic will use solely in accordance with its Privacy Policy.
By accepting these User Terms and using the Web-application or Service, you agree that you shall defend, indemnify and hold Cleanamatic, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys, agents and suppliers harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, or (c) your use or misuse of the Web-application or Service.
10.1. The information, recommendations and/or services provided to you on or through the Website, the Service, and the Web-application is for general information purposes only and does not constitute advice. Cleanamatic will reasonably keep the Website and the Web-application and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or Web-application are free of errors, defects, malware, and viruses or that the Website and/or Web-application are correct, up to date and accurate.
10.2. Cleanamatic shall not be liable for any damages resulting from the use of (or inability to use) the Website or Web-application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Web-application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of Cleanamatic.
10.3. Cleanamatic shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the web-application, including and but not limited to damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
10.4. User understands that there are inherent risks in Cleaning and there is potential for clothing and related items to get lost or damaged. Cleanamatic will do its best to ensure situations like this do not happen, and in the instances, they do happen, will work with the User to rectify the situation.
10.5. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law and according to the industry practices, Cleanamatic’s aggregate liability of lost or damaged item is limited to an amount not exceeding 10 times the cost of laundry Price.
Any damaged item must be reported within 24 hours from the date of delivery of the garments to info@cleanamatic.lk or through the washline. Cleanamatic reserves the right to reject any claim made more than 24 hours after the successful delivery of the garments to the customer.
Taking care of your garments is our number one priority. We strive to provide exceptional service. While we are very cautious to treat all garments carefully, we cannot guarantee against colour bleeding, colour loss, or shrinkage of garments associated with a manufacturing defect. In addition, we do not take responsibility for any deteriorated or flawed garments, which could result in small holes or tears associated with the conditions a garment is exposed to during wear. Damages to garments may occur due to our cleaning and ironing processes, as well as due to defects in the fabric, material, stitching of the garments. We will, to the best of our ability, assess the damages impartially and determine the root cause of the damage.
For any items deemed damaged because of our process, Cleanamatic may reimburse you by making a fair judgment of the level of damage caused to the item regardless of brand, price or condition of the garment. Any damaged items must be reported info@cleanamatic.lk and inspected by Cleanamatic within 24 hours from the time of delivery through digital photos and in-person.
In case any damaged item claim cannot be resolved amicably according to terms and conditions, Cleanamatic will refer the customer to file a claim with the applicable consumer rights authority. The resolution of the claim will be as per the terms of the impartial decision made by the independent authority.
Any lost item must be reported within 24 hours of the date of delivery of the garments to info@cleanamatic.lk or through the washline.
All claims are reviewed on a case-by-case basis. Items are considered lost seven (07) days after the initial claim has been made. In line with industry practices, any reimbursement for an item deemed lost by Cleanamatic shall be limited to ten (10) times the charge for treating the garment.
Cleanamatic shall not take responsibility for any loose items lost when submitted in a Cleanamatic bag, such as watches, jewelry, cash, wallets, cufflinks, car keys, badges or any other such items regardless of their value.
At Cleanamatic, we are composed of our high standard of clothing CARE that in a rare case, if you are not satisfied with the results, we will offer you the CLEANMATIC Quality Guarantee. All you have to do is to contact our washline on +94 763333555 and stating why. We are willing to re-wash your clothes for absolutely free!
The re-cleaning only applies to individual items which have been cleaned by Cleanamatic and the original receipt / invoice must be attached.
Please note it is not always possible to remove stains. If we cannot remove a stain customers will be informed according to the receipt / invoice which is attached to their items. In this instance, we are not able to offer a complimentary re-clean.
15.1. You may request to make changes to an order by contacting the washline on +94763333555.
15.2. With your consent and at our discretion, we may make a change to your Order in the circumstances where it becomes a necessity.
15.3. Where changes are made to an Order, we will either re-issue the Order confirmation to you via email or send you the amended invoice at the Delivery.
16.1. You may cancel your Order in the following circumstances:
16.2. At any time before 8.00am on the collection date using the mobile app or website.
16.3. At any time before 8.00am on the collection date contacting our washline at info@cleanamatic.lk
16.4. After we have collected your Item(s) if we are affected by an Event outside Our Control by contacting our washline at info@cleanamatic.lk. Event outside Our Control means any occurrence or circumstances over which we have no control including (without limitation) the natural disasters, Acts of God, unavailability of key personnel or key materials without which we are unable to provide the Services.
16.5. You acknowledge that once an Item has been collected from you we have begun to provide the Services to you and that any rights of cancellation you may have under the Consumer Contracts Regulations or any equivalent law or regulations will be lost.
16.6. Cancelling your order after 8.00am on the collection date or failing to be present for collection is due will incur you negative points in our customer grading.
16.7. Our rights to cancel your Order: We may cancel your Order and the contract between you and Us in the following circumstances:
16.8. As a result of an Event Outside Our Control; or
16.9. If you fail to make Items available for collection; or
16.10. If we consider that any Item does not correspond with the Order, is damaged, has no information about its content or cleaning instructions, or does not fall within those Items which we accept
16.11. If we cancel your Order we will contact you by phone or email and
16.12. Where we have already started work on your Order, We will not charge you anything and you will not have to make any payment to us;
16.13. We will arrange to redeliver the Item(s) to you at the original redelivery time or as soon as reasonably possible.
The minimum order value is LKR.500. In the event the order value is less than LKR.500, a service fee (delivery charge) will be added to the final invoice.
18.1. Our goal is to provide valuable and timely service to all of our customers and partners. Therefore, you can edit the time of a pickup up or/and delivery prior to 8am on the day of the originally scheduled time for pick-up or/and delivery.
18.2. We will use reasonable endeavors to collect and re-deliver Items at the times specified in the Order but we cannot guarantee to do so. We will use reasonable endeavors to communicate any delay to you be phone or via email.
18.3. Garments will only be returned on production of the corresponding invoice and in the instance where such invoices are lost or misplaced, upon production of the NIC of the customer (or the representative of the customer who presented garments).
18.4. If you are not available to accept redelivery of Items, we will contact you by phone or email to arrange redelivery at your convenience.
18.5. If delivery is not possible due to customer being unavailable at the designated time, Cleanamatic will endeavor to find a suitable redelivery time. However, if a redelivery is urgent, it is the customer’s responsibility to organize a same day courier or collection from the Facility.
18.6. If you have failed to accept or arrange redelivery of an Item for more than 30 days after the redelivery date specified in the Order we may dispose of the Item or donate it to an accredited charity of Cleanamatic’s choice.
18.7. All item collections and re-deliveries must be acknowledged by a signature.
18.8. It shall be the sole responsibility of the customer to check the number of articles presented with the entries in the invoice and the failure of which we shall not be responsible / or in any way liable for any articles declared but not collected by the customer in the first instance.
18.9. You may arrange to have Items collected from, or re-delivered to, a third party, on condition that you do so at your own risk and the third party is prepared to sign an acknowledgement on your behalf.
18.10. You may, by written instructions to us, request us to leave an Item in an agreed location without providing us with a signature of acknowledgement. If you do so, it is at our discretion and entirely at your own risk and we shall not be liable to you for any damage or loss of Items re-delivered on this basis.
18.11. Please be sure of the number of articles prior to depositing and collection.
18.12. Please check your pockets for valuables. Cleanamatic will not be responsible.
18.13. Items will not be delivered outside of business hours.
18.14. Pickup and delivery is free of charge for all orders over Rs. 500.00 within the specified delivery grid and we are not doing any deliveries to cities outside the specified grid at the moment.
For the purpose of this User Term, the following definitions apply:
“Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the web-application), opinions, remarks, comments, artwork, links, questions, suggestions, information or other materials.
“Cleanamatic Content” means Content owned or used by Cleanamatic, its affiliates or licensors and made available through the Website, Service or web-application, including any Content licensed from a third party, but excluding User Content.
“User” means a person who accesses or uses the Service or Web-application.
“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available on the Website or through the Service or -web-application.
“Collective Content” means, collectively, Cleanamatic Content and User Content.
Subject to your compliance with these User Terms, Cleanamatic grants you a limited, non-exclusive, non-transferable license:
To view, download and print any Cleanamatic Content solely for your personal and non-commercial purposes; and
To view any User Content to which you are permitted access solely for your personal and non-commercial purposes.
You have no right to sublicense the license rights granted in this section.
You may not use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the Website, Service, web-application or Collective Content, except as expressly permitted in these User Terms. You may not reuse any Collective Content without first obtaining the written consent of Cleanamatic. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Cleanamatic or its licensors, except for the licenses and rights expressly granted in these User Terms.
We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content on the Website or through the Service or web-application. User Content will be deemed non-confidential and non-proprietary. Accordingly, Cleanamatic shall have the non-exclusive, royalty-free, right to use, copy, distribute and disclose to third parties any User Content for any purpose, in any medium and throughout the world (“License Grant”).
You acknowledge that Cleanamatic only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. Cleanamatic shall not be continuously monitoring User Content published by you or moderating between Users, nor shall Cleanamatic be under an obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Content do not necessarily represent those of Cleanamatic.
Any use by you of the User Content is entirely at your own risk. You represent and warrant that any User Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements. Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph.
You agree to indemnify and keep Cleanamatic, its affiliates and licensors indemnified against all costs, expenses, damages, losses, and liabilities incurred or suffered by Cleanamatic or its affiliated companies related to any User Content posted or transmitted by you or your other use of the Website, the Service or the web-application .
Cleanamatic reserves the right at its sole discretion to block or remove (in whole or in part) any User Content posted or transmitted by you and which Cleanamatic believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to Cleanamatic.
You agree to promptly notify Cleanamatic in writing of any User Content which breaches these User Terms. You agree to provide to Cleanamatic sufficient information to enable Cleanamatic to investigate whether such User Content breaches these User Terms. Cleanamatic agrees to make good faith efforts to investigate such complaint and shall take such action as Cleanamatic in its sole discretion decides. However, Cleanamatic does not warrant or represent that it will block or remove (in whole or in part) such User Content.
Subject to your compliance with these User Terms, Cleanamatic grants you a limited non-exclusive, non-transferable license to download and install a copy of the web-application on a single mobile device that you own or control and to run such copy of the web-application solely for your own personal use.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or web-application in any way; (ii) modify or make derivative works based upon the Service or web-application ; (iii) create Internet “links” to the Service or “frame” or “mirror” any web-application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Web-application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Web-application , or (c) copy any ideas, features, functions or graphics of the Service or Web-application , or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Web-application.
You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violation of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Website, the Web-application or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Website, the Web-application or Service or its related systems or networks.
Cleanamatic will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Cleanamatic may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that Cleanamatic has no obligation to monitor your access to or use of the Website, Service, Web-application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Website, the Web-application and Service, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Cleanamatic reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Cleanamatic, at its sole discretion, considers being in violation of these User Terms or otherwise harmful to the Website, the Service or Web-application
Cleanamatic alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, Web-application and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, Web-application or the Service.
These User Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Website, the Web-application or the Service, or any intellectual property rights owned by Cleanamatic. Cleanamatic’s name, logo, and the product names associated with the Web-application and Service are trademarks of Cleanamatic, its affiliated companies or third parties, and no right or license is granted to use them.
With respect to any Web-application accessed through (“www.cleanamatic.lk”), you will use the Web-application only: (i) on branded product that runs respective OS’s(Smart phones, laptop or desktop proprietary operating system software); and (ii) Cleanamatic reserves all rights in and to the Web-application not expressly granted to you under these User Terms.
You acknowledge and agree that (i) these User Terms are valid between you and Cleanamatic only, and not any OS, and (ii) Cleanamatic, not a particular OS, is solely responsible for the Web-application and content thereof. Your use of the Web-application must comply with the browser Terms of Service.
You acknowledge that the device brand has no obligation whatsoever to furnish any maintenance and support services with respect to the Web-application .
In the event of any failure of the Web-application to conform to any applicable warranty, you may notify Cleanamatic, and Cleanamatic will, where applicable, refund the purchase price for the Web-application to you and to the maximum extent permitted by applicable law, Electronic brands will have no other warranty obligation whatsoever with respect to the Web-application. Through Cleanamatic, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Cleanamatic.
You and Cleanamatic acknowledge that, as between Cleanamatic and the particular electronic brand, electronic is not responsible for addressing any claims you have or any claims of any third party relating to the Web-application or your possession and use of the Web-application, including, but not limited to: (i) product liability claims; (ii) any claim that the Web-application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and Cleanamatic acknowledge that, in the event of any third party claim that the Web-application or your possession and use of that Web-application infringes that third party’s intellectual property rights, as between Cleanamatic and electronic brand, Cleanamatic, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement.
You and Cleanamatic acknowledge and agree that electronic brand, and the subsidiaries, are third party beneficiaries relating to your license of the Web-application, and that, upon your acceptance of these User Terms, electronic brand will have the right (and will be deemed to have accepted the right) to enforce the rights under these User Terms as related to your license of the Web-application against you as a third party beneficiary thereof.
Without limiting any other provisions of these User Terms, you must comply with all applicable third party terms of agreement when using the Web-application.
During the use of the Website, the Web-application and the Service links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. These links take you off the Website, the Web-application, and the Service and are beyond Cleanamatic’s control.
During use of the Website, the Web-application, and the Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the Website or through the Web-application or Service. These links take you off the Website, the Web-application, and the Service and are beyond Cleanamatic’s control. The websites you can link to have their own separate terms and conditions as well as a privacy policy. Cleanamatic is not responsible and cannot be held liable for the content and activities of these websites. You, therefore, visit or access these websites entirely at your own risk.
Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them.
The Contract between Cleanamatic and you is concluded for an indefinite period.
You are entitled to terminate the Contract at all times by permanent deletion of the Web-application installed on your smartphone, thus disabling the use by you of the Web-application and the Service. You can close your user account at any time by contacting Cleanamatic’s customer support at info@cleanamatic.lk
Cleanamatic is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the Web-application and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of Cleanamatic, misuse the Web-application or the Service. Cleanamatic is not obliged to give notice of the termination of the Contract in advance. After termination Cleanamatic will give notice thereof in accordance with these User Terms.
The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms.
If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms.
Cleanamatic reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Service or Web-application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Service, Web-application or via email. Cleanamatic may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
Cleanamatic may give notice by means of a general notice on the Service or Web-application, or by electronic mail to your email address on record in Cleanamatic’s account information.
You may not assign your rights under these User Terms without prior written approval of Cleanamatic.
Cleanamatic may collect and processes the personal data of the visitors of the Website and users of the Web-application according to the Privacy Policy.
Cleanamatic may collect the brands of all garments submitted by its customers.
The Terms and your use of the Service, including, but not limited to, the Web-application will be governed by and construed in accordance with the laws of Sri Lanka. Any dispute in relation to these terms and conditions shall be settled by the competent Courts of Sri Lanka.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, without limitation, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in full effect. Only you and Cleanamatic are entitled to enforce these Terms. No third party will be entitled to enforce any of the terms and conditions herein.
The English text of these User Terms constitutes the sole authentic text. In the event of any discrepancy between the English text and a translation into a foreign language, the English text shall prevail.
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